Online gaming is a big part of many children’s lives. For many primary-aged children, gaming is social, a way to relax, connect with friends and feel part of a community. While games themselves can be age-appropriate, the communication features within, often referred to as in-game chat, can pose several risks to younger players and it’s vital for parents to understand these safety concerns.

Many of the most popular games include chat boxes, messaging or voice chat. These features allow children to talk to others while they play and that’s often where safeguarding concerns can arise, as this can be used to connect with strangers just as often as it is with friends.

The problems of in-game chat

Unlike playing offline games, gaming chats involve real-time interaction. Children may hear or see things they were not expecting or feel pressure to behave in ways they are uncomfortable with.  As younger children usually see gaming as play, children may not always recognise when a situation is unsafe or inappropriate.

1. Children may hear inappropriate language
Voice chats can expose children to swearing, aggressive language or adult conversations.

2. Online identities are not always genuine
People online can present themselves in any way they choose. A “child” in a game may not actually be a child at all. This is particularly important for parents to understand, as trust can build quickly in gaming spaces.

3. Peer pressure exists in gaming environments
Children may feel pressured to join private chats, continue conversations or behave in certain ways to stay part of a group. This pressure can make it difficult for them to speak up or leave.

4. Privacy settings are often overlooked
Many games have chat or voice settings turned on automatically.

5. Children don’t always report concerns unless asked
Children may worry about losing access to games or getting into trouble. As a result, they might stay quiet about uncomfortable experiences.

What can parents do?

• Check chat and voice settings on games and consoles
• Ask open questions about who your child talks to while gaming
• Reassure children that they won’t get in trouble for speaking up
• Remind them they can leave or mute chats at any time
• Encourage breaks if something doesn’t feel right

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